Frequently Asked Questions
Everything you need to know about our natural hair and skin care products.
When will my order ship?
Orders are typically processed within 2-3 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery status.
Are Taliah Waajid products natural and chemical-free?
Yes, our products are formulated with high-quality natural ingredients. We prioritize healthy hair and skin by avoiding harsh chemicals like parabens and sulfates.
What is your return policy?
We accept returns on unopened and unused products within 30 days of purchase. Please contact our customer support team to initiate a return authorization.
Do you offer international shipping?
Currently, we ship to customers within the United States and select international territories. Shipping rates and delivery times vary based on the destination.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. If you need to make changes, please contact us within 1 hour of placement, though we cannot guarantee modifications.
Which product is best for my hair type?
We offer various collections tailored to specific textures, from curly to coily and protective styles. Visit our 'Shop by Collection' page to find the perfect match for your hair needs.